Privacy Policy

Privacy Policy

Effective Date: 18th September 2024

At Jamii Biashara or KNCCI Turkana Chamber, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, and share your information when you use our platform.

1. Information We Collect

  • Personal Identification Information: Name, email address, phone number, business details.
  • Transaction Data: Purchase history, payments, and billing information.
  • Technical Data: IP addresses, browser type, device information, and usage data.
  • Vendor Data: Information related to your business, such as products, sales, and reviews.

2. How We Use Your Information

The information we collect is used to:

  • Provide and maintain our services.
  • Process transactions and send notifications.
  • Improve user experience and personalize services.
  • Facilitate communication between vendors and customers.
  • Ensure compliance with applicable laws and regulations.

3. Sharing of Information

We will not share your personal information with third parties except in the following cases:

  • With service providers to help us operate the platform (e.g., payment processors, shipping services).
  • If required by law or to protect the rights, property, or safety of our users.
  • With your consent or as part of a transaction you have authorized.

4. Data Security

We implement strict security measures to protect your data from unauthorized access or disclosure. While no system is 100% secure, we strive to use industry-standard protections.

5. Your Rights

  • Access and update your personal information.
  • Request the deletion of your account or personal data.
  • Opt-out of receiving promotional communications.

6. Cookies and Tracking

Our platform uses cookies and similar tracking technologies to enhance user experience and gather analytics. You may choose to disable cookies in your browser, though this may affect certain functionalities.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@jamiibiashara.co.ke.